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IBIT Bot Solution
Our work

Products we build, run and stand behind

Bespoke AI we've taken from idea to production — used every day by real customers. Property is our proven beachhead; the same methods adapt to any sector.

BotInBox
40+support teams automated
Customer support AI agent

BotInBox

Your inbox, answered — instantly, on-brand, around the clock.

BotInBox reads every incoming message, understands intent, drafts accurate on-brand replies and routes or actions them through your systems — with a human in the loop wherever it matters. Support that never sleeps and never drops a thread.

  • Understands and triages every channel — email, chat, forms
  • Drafts on-brand replies for one-click review
  • Books appointments and syncs to your CRM automatically
  • Human-in-the-loop controls and full audit trail

Trusted by

HHarbourview LettingsNNorthgate PropertyBBrightCare SupportMMaple & CoOOnsite FMCCityDesk
ITbot Estate
1,200+properties managed
Property operations platform

ITbot Estate

One joined-up platform that runs your property operations.

ITbot Estate centralises your property data and layers AI-driven workflows on top — auto-triaging enquiries, coordinating maintenance, chasing follow-ups and surfacing the right information the moment your team needs it. Proven in property, built to scale.

  • Automated enquiry triage and routing
  • Maintenance coordination end to end
  • A single, joined-up view of every property
  • Reporting and reminders that run themselves

Trusted by

CCrowngate EstatesRRiverside LettingsPParkland PropertySSummit ManagementOOakfield Homes

Book a free automation audit

In 30 minutes we’ll map one of your processes and show you exactly where bespoke AI can save you time. No cost, no jargon, no obligation.