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Communications

BotInbox — AI Communications Automation

An AI inbox that understands incoming messages, drafts responses and routes work to the right place automatically.

Year2025
SectorMulti-sector
TypeScriptLLM integrationWebhooksAutomation
BotInbox — AI Communications Automation

The challenge

High volumes of inbound messages across channels overwhelm teams, slow response times and let things slip through the cracks.

Our solution

BotInbox reads and classifies incoming messages, drafts on-brand replies for review, and routes or actions them through connected systems — keeping a human in control.

The results

  • Faster, more consistent responses
  • Less time spent on repetitive triage
  • Channel-agnostic, with human oversight
BotInbox — AI Communications Automation — view 1
BotInbox — AI Communications Automation — view 2
BotInbox — AI Communications Automation — view 3

Book a free automation audit

In 30 minutes we’ll map one of your processes and show you exactly where bespoke AI can save you time. No cost, no jargon, no obligation.